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Housing Associations & Tenants Mediation

Essential Mediation can help resolve disputes between Housing Associations and tenants.
We are skilled in mediating disputes in the following areas:

  • Possession claims;
  • Deposits;
  • Harassment;
  • Housing disrepair;
  • Evictions;
  • Anti-social behaviours;
  • Service charge disputes.

Taking a case to court can be a long, complex and expensive procedure. It may not always result in the outcome that was hoped for – for example, if a party was seeking an apology or explanation from someone as well as compensation, they may only be successful in obtaining compensation.
Using mediation is almost always quicker, less stressful, and cheaper than taking a case to court, and can often help you get a better outcome – for example the apology a party was hoping for as well as compensation.
Where there is an ongoing relationship, mediation can be particularly important in ensuring that disputes are resolved in such a way as to enable the parties to continue working together.

Mediation can be applied at any stage in the life of a dispute, for example when:

  • A serious difference arises which cannot be resolved directly between individuals concerned, but they agree that a facilitated discussion is likely to be helpful;
  • A formal document has been raised which, if not responded to or resolved, will lead to the need for legal action;
  • Legal proceedings are threatened;
  • Legal proceedings have been issued.

For more information on the services we provide click here.